John Robert Powers

Consumer Complaints

John Robert Powers, Rockville, Maryland

I would like to put in a complaint about John Robert Powers, located in Rockville, Maryland.  I heard on 97.1 Wash FM that there would be auditions for children ages 4-17 years old.  They called me back and scheduled it for 7 pm on in January 2 2006.

We went. However I had some sense that this was too good to be true.  That somehow I said they wanted MONEY up front.

Well, today I called back as it says on the slip which I have kept for reference and it says to call back by 11:30 am the next day to see if your child makes the second audition.

I called it was very busy, so I left a call back number.

Melanie called me and said: "We have good news!"

They loved our daughter and said she can come back this evening for a second audition. Then she said she will need classes, we would put her into the Competitive Level Classes which is $2900.00, so you will need to bring Check or Credit Card and pay on site if she makes the audition tonight.

I told her that my husband would need to discuss this over with me.

She was very pushy and said go ahead and call your husband and call me right back!!!

I already knew that this was a [. . .] the night before because the director went over a 30 minute conversation.  You knew it was too good to be true.  My co-worker told me how to run the background check online which showed me that what I was feeling was in fact true.

I would like to make sure that this is posted on your site for the Rockville, Maryland location so parents like myself will not get taken for a ride.  I said no to them and they were real quick to get off the phone--I guess they needed to persuade the next person.

Concerned Parent

Put it in writing - John Robert Powers offers to settle dispute with local client over refund, despite signed contract

Colorado Springs Independent - BY J. ADRIAN STANLEY, July 19, 2007

You always hear the stories of gullible old folks falling victim to greedy, heartless companies.

What you don't hear about are cases where the fault isn't so easy to pin on either party.

Take the case of local senior citizen and author, Jon R. Horton. He took the nationally known talent school chain John Robert Powers, which once schooled the likes of Cary Grant and Lucille Ball, to small-claims court, but the local Powers school now has offered Horton a settlement.

Horton, who lives in Colorado Springs, says the company ripped him off. He says the talent agency hooked him with promises that he could be a sought-after model. He signed up for the school and paid nearly $2,000 for classes. Horton was under the impression that the contract he signed guaranteed him a refund if he dropped out early in the program.

So when Horton decided to quit the course after just two classes, he was surprised when Lindsay Fagyas, executive director of the Colorado Springs school, said she was keeping the cash.

The dispute circles around two contracts. The first, titled "Enrollment Agreement/Contract," is a long, official-looking document that lays out the program's guarantees and offers talent a partial refund if they don't finish the majority of the classes.

The second, titled "Sponsorship Agreement," looks a little more like the letter of congratulations that's also included in the packet. The sponsorship agreement doesn't appear to offer the student anything. What it does do is negate the refund policy.

Fagyas had said that since Horton signed the sponsorship agreement, the company didn't owe him a dime.

But now Marcia Mitas, the local school's owner, has offered a partial refund, though it's slightly less than what Horton had sought.

In a letter to Horton dated Wednesday, Mitas wrote: "Your negative comments about my school and Lindsay (Fagyas) are disturbing and groundless to say the least. However, I had already decided to make an exception to the paperwork you signed off on agreeing to "NO REFUND' and provide one to you anyway."

The letter offers Horton a refund of $1,295. Horton could not be reached for comment.

The sponsorship contract is short, sweet and in large, bold print. It's hard to miss its objective if you read it. And while Horton is a senior, he's not even close to senile.

But Horton says he was deceived by the sponsorship contract's innocent appearance. He says the company is engaging in "deceptive business practices" to try and swindle people out of their money.

"It's a classic bait-and-switch scam," he said.

According to local attorney Michael Duncan, a court would be likely to consider the fact that Horton willingly signed the sponsorship agreement — and amendments to contracts are common. But Horton might have a case, Duncan said. That's because the sponsorship agreement doesn't appear to offer Horton any extra benefits in exchange for relinquishing his right to a refund.

"Almost invariably, whoever writes the contract is going to make sure it's favorable to them, but this is just the extreme example of that," Duncan said. "If the sponsorship agreement had actually provided something, whether it's additional products and services or getting contracts with third parties — something in return — that would probably make it enforceable. But ... it really looked like it didn't provide anything — anything other than a release from liability for the company."

Duncan said there was no guarantee either side would win in small-claims court. It all would depend on how the judge viewed the validity of the sponsorship agreement.

Horton has also filed a complaint with the Colorado Department of Higher Education's Private Occupational School Board, which regulates the John Robert Powers school.

The local John Robert Powers school has a satisfactory record with the Better Business Bureau. lists 11 cases since 1992 in which John Roberts Powers has been a defendant.

See alsoJohn Robert Powers in News Reports and Consumer Complaints

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